Legal
Privacy Policy
Last updated 8 October 2026
Infinio Labs Technologies Pvt. Ltd. (“Infinio Labs”, “we”, “us”), based in Kolkata, West Bengal, India, makes software for institutes, including Ovigyan Education ERP and Pragyan Online Exam. This policy explains what personal information we collect on infiniolabs.com and in the Ovigyan live demo, why, and the choices you have. We handle it in line with India’s Digital Personal Data Protection Act, 2023.
What we collect
- Details you give us. When you open the live demo or contact us: your name, organisation, email address, and phone number if you choose to give one. For the demo we also record whether you opened the admin or the student view.
- Technical information. Your IP address and browser details, which our hosting and security providers process to deliver pages, block abuse and run the bot check on our forms.
- Cookies and similar storage. The website keeps your light or dark theme choice in your browser. The demo sets sign-in cookies that are strictly necessary and expire after two hours. The website uses Google Analytics to count visits and see which pages are useful. It stores analytics cookies only if you accept the banner; if you decline, no analytics cookies are set. We do not use advertising trackers, and the demo does not use analytics.
Why we use it
- To let you into the demo and keep it working and secure.
- To follow up about Ovigyan, Pragyan or other Infinio Labs products, and to answer your questions.
- To prevent spam and misuse, and to meet our legal obligations.
We rely on your consent, which you give by submitting the form. You can withdraw it at any time (see “Your rights”).
The demo uses sample data
The demo is a fictional school. It is read-only, so nothing you do there is saved, and you should not enter real personal information. Only the details you give in the sign-up form are kept.
Who sees it
Our team sees the details you submit. We use service providers who process data on our behalf: Cloudflare (hosting, security and the bot check), the providers that host the demo and its database, and our email provider. We do not sell your information or use it for advertising. We may disclose it if the law requires.
How long we keep it
We keep sign-up and contact details for up to 24 months after your last interaction with us, then delete them. Server logs are kept for a short period for security.
Security
Connections to our sites are encrypted, and access to the information you give us is limited to people who need it. No system is perfectly secure, so we cannot promise absolute security.
Your rights
You can ask us to give you a copy of your information, correct it, or erase it, withdraw your consent, or nominate someone to act for you. Write to privacy@infiniolabs.com and we will respond within a reasonable time. If you are not satisfied with our response you may complain to the Data Protection Board of India.
Our customers’ data
Institutes that use Ovigyan or Pragyan (their students, staff and applicants) are covered by that institute’s own privacy notice. The institute decides how its data is used and we process it for them under our agreement. This policy does not cover that data.
Children
Our website and demo are meant for adults who run or work at institutes. We do not knowingly collect information from children through them.
Changes
If we change this policy we will update the date above. Material changes will be highlighted on this page.
Contact and grievances
Infinio Labs Technologies Pvt. Ltd., Kolkata, West Bengal, India. Questions or complaints about your information: privacy@infiniolabs.com.